For this timeless hotel on the Riverwalk in the heart of downtown San Antonio, it’s Krystal’s job to sell not only La Mansión’s space, but also her undivided attention. She works exclusively with each couple—getting to know them so she can capture the vision they have for their wedding day. “I love putting together all of their thoughts and seeing how happy they are the day of,” Krystal says. “But it’s a momentous occasion in our couples’ lives—and an emotional process, which means they’re invested in the venue they’ve chosen and the people they’re working with.”
It takes a team to achieve the success that brings La Mansión’s brides and grooms back year after year, generation after generation, to celebrate anniversaries, vow renewals, and other loved ones’ weddings. “It’s incredible to be a part of something bigger than myself,” says Banquet Captain Robert King, who’s worked at La Mansión for more than 20 years. “I take pride in knowing that at the end of every event, I share a small part in each guest’s unique memories.”
It’s also the little things that enhance the experience and add up to exceptional service. “There are so many things you can do to make the bride and groom happy, whether it’s a bottle of champagne or chocolate to greet them in their guest room or a special hors d’oeuvre plate for them to snack on before entering the ballroom to greet their guests,” says Lily Najjar, who’s worked in banquets for three years. The staff’s desire to create the most comfortable, beautiful, awe-inspiring day possible is why brides and grooms love this Riverwalk jewel.
Of course, La Mansión’s Spanish Colonial architecture and timeless elegance also put stars in the eyes of soon-to-be newlyweds. The hotel was originally established in 1853 as St. Mary’s Academy, then opened its doors as a luxury hotel in 1968 for the San Antonio World’s Fair. Today, La Mansión presents couples with a collection of spaces ideal for ceremonies, receptions, rehearsal dinners, and beyond.